Security
Security and Data Protection
SkillNex handles sensitive learner records, institutional data, and government grant documentation. Security and data protection are built into the platform — not bolted on.
How SkillNex Protects Your Data
Data encryption
All data is encrypted in transit and at rest. Communications between the platform and users are secured using industry-standard TLS. [TODO: confirm specific encryption standards with engineering]
Access control
Role-based access control ensures each user type — students, employers, trainers, administrators, finance — sees only the data relevant to their function. Permissions are configured per institution.
Data hosting
SkillNex is hosted on cloud infrastructure with high availability and regular backups. [TODO: confirm hosting provider, region, and SLA with engineering]
Audit trails
System actions across enrolment, attendance, assessments, and grant administration are logged for audit and compliance review. Records are structured and accessible for institutional or regulatory review.
What Data SkillNex Handles
SkillNex processes data on behalf of institutions and organisations. The types of data handled depend on which modules are deployed.
- Learner personal information and academic records
- Employer contact and role information
- Attendance and assessment records
- SkillsFuture grant eligibility and claim documentation
- Billing and fee records
- Programme completion and certification records
Compliance Considerations
SkillNex is deployed for institutions operating under Singapore's Personal Data Protection Act (PDPA) and sector-specific requirements including SSG and MOE guidelines.
Note
Specific compliance certifications, PDPA data processing agreements, and security architecture documentation are available on request for institutions conducting formal vendor assessments. [TODO: confirm available compliance documentation with legal/engineering]
Security Questions for Your Evaluation?
Request a demo or contact us directly to discuss security requirements, data handling, and compliance documentation for your institution's vendor assessment.
Related